The Challenge

To help a global manufacturer of consumer goods implement change management among more than 100,000 employees across the world, from Beijing to Chicago.

The client strongly believed that the ability for their business to organise, design and implement change should become a central and particular strength of their global business culture.

The Results

The virtual delivery of our client’s brief resulted in partners from different countries - Beijing to Chicago - learning collaboratively in one online space. We were able to ensure these recipients could hit the ground running in understanding how change (both as a result of Covid-19 and beyond) is manifesting in their working environments and how they could ensure their staff were better prepared for the significant impact to changes in ways of working.

The Challenge

To help one of the UK’s large water utilities implement change management capability across the organisation, and build capacity for absorbing change more effectively.

It became clear that there was a need to build capacity for employees to absorb change more effectively, understanding that thousands of customers may eventually be impacted by these changes.

The Results

With over 30 Prosci certified change management practitioners throughout the organisation so far, a structured approach to understanding and implementing change management has already increased their ability to deliver effective change within the water supply industry.

The Challenge

When a single employee from this UK leader in scientific development attended the Prosci Change Management Practitioner Programme, run by CMC team, she gained knowledge and skills that enabled her to become an internal advocate with the senior leadership of her organisation.  

The challenge we were set was to develop a dialogue-based, collaborative introduction of change within the organisation.

The Results

Not only has the organisation encountered less resistance to the change initiatives they are deploying, they are experiencing a more dialogue-based, collaborative introduction of change, with employee satisfaction improving as a result.

The Challenge

To help one of the largest insurers in the world develop a plan for 'maturity in change management' to become a core part of its culture globally , from Sydney to Miami.

The Results

At the time of writing, the relationship with the client is having a positive effect in terms of identifying and staying on track with the overall change management objectives set by the organisation, with our help.

The Challenge

To help a major South African retailer - with nearly 2,500 stores spanning 14 countries and employing approximately 140,000 people - adopt a key dimension of a major transformation.

The Results

As we reflect on this experience, it is clear that change management cannot simply be a box-ticking exercise. The implementation of any change that requires people to change the way they work, no matter how small the technical change may appear to be on the surface, is first governed by the prevailing culture in the organisation.

The Challenge

To enable a UK public sector organisation to respond better to political, sociological and technological challenges and equip them with the tools and expertise to guarantee the changes would land efficiently with over 2,000 employees.

The Results

Not only is the organisation now approaching change as an opportunity rather than a challenge, a member of the team is reinforcing the learnings by delivering high-quality virtual ADKAR awareness-raising sessions throughout the organisation.